My customer information is inaccurate / outdated
Changing your information on your account is easy.
If you notice that your customer information on your DMCI Broadband account is inaccurate, we recommend contacting our support team directly for assistance in updating your information. Our dedicated support team has the expertise to handle account-related inquiries and can guide you through the process effectively. They will ensure that your customer information is accurately updated in our system.
- Contact us either through a call at 877-936-2422 or by emailing us at support@dmcibb.net.
- Once connected, explain that you have identified inaccurate customer information on your DMCI Broadband account and would like assistance in updating it.
- The representative will guide you through the required steps and verify the updated information with you.
- Take note of any reference numbers or confirmation details provided by the representative for future reference.
Our support team is committed to resolving your issue promptly and ensuring that your customer information is updated accurately. By contacting them directly, you will receive personalized assistance tailored to your specific situation.
